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Advise about your right of retraction

You have the right to return the commodities without stating reasons within 30 days. The cancellation period shall commence upon receipt of this instruction in text form (e.g. by letter, fax, email),  however, not before the recipient has received the goods (in the event of recurring delivery of similar goods, not before receipt of the first instalment thereof), and not prior to us fulfilling our information obligation pursuant to para. 246 § 2 in accordance with § 1 para. 1 and 2 EGBGB as well as our disclosure duty according to § 312g. para. 1 clause 1 German Civl Code in accordance with para. 246 § 3 EGBGB. For goods which cannot be sent as packages (e.g. bulky items) you can also make a claim in writing. Sending the revocation or the goods within the time limit shall be sufficient to amount to compliance to the revocation period. We will take on the costs and responsibility for the item in any case. The claim should be sent to: Wenning Automotive GmbH, Alexander Wenning, Am Galgenbuck 13, D-90613 Grosshabersdorf, Germany, via email to: info@wenning.de or via fax to (+49) (0) 9105 – 9380. In case of request of retraction, the goods will be collected at your address.

Consequence of retraction

In the case of an effective revocation, the services received by both sides shall be returned and, where applicable, benefits derived shall be surrendered. If you are unable to return the services received in full or in part or only in a deteriorated condition, you must compensate us for lost value if necessary. This does not apply to goods surrendered if the deterioration of the goods is solely caused by examining them, as would have been possible for you to do in the shop. Incidentally, you can avoid the obligation to compensate for lost value by not using the goods as if you owned them and refrain from doing anything that could reduce their value. Payments have to be refunded by the customer within 30 days from dispatch of the notice of withdrawal.The deadline starts with your despatch of your cancellation request or the item in question; for us it starts with our receipt of the same.


End of advise.

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